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Subscriptions FAQ's

What is the duration of the subscription?
All subscriptions start from the date of purchase for an unlimited period until cancellation request.

What is the frequency of the deliveries?
Every 30 days from the date of purchase.

How can I cancel a subscription?
Simply send us a cancellation request to and we will be able to assist you.

Is there any cost associated with the cancellation?
There is no fee for cancelling your subscription.

How do I order a subscription?
You can order a subscription by adding your desired subscription box to the shopping cart and proceeding to checkout. Make sure that the subscription box is the only item in your cart and that there are no other items, otherwise it won't let you proceed to the payment gateway.

How do I update the size of the nappies of my subscription?
Simply send us an email to before your next subscription delivery and we will be able to update it for you.